Privacy Policy
Last updated: 1 January 2026
FintaxLoop Limited ("FintaxLoop", "we", "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use and safeguard your information when you visit fintaxloop.com or use our services.
1. What information we collect
We may collect and process the following categories of personal data:
- Identity data: first name, last name, title.
- Contact data: email address, phone number, WhatsApp number, postal address.
- Business data: company name, registration details, nature of enquiry, service requested.
- Technical data: IP address, browser type, device information, pages visited, time on site (via server logs and any analytics you choose to enable).
- Communication data: messages you send via our enquiry form, email, or WhatsApp.
2. How we use your information
We process your personal data for the following purposes:
- To respond to your enquiry and provide the services you request.
- To register and manage your UK limited company, VAT, payroll, or accounting services.
- To comply with our legal and regulatory obligations (Companies House, HMRC, anti-money-laundering requirements).
- To improve our website and services.
- To send you service-related updates (we do not send marketing without your explicit consent).
3. Lawful basis for processing
Under UK GDPR, we rely on the following lawful bases:
- Contract: to deliver the services you engage us for.
- Legal obligation: to comply with UK company and tax law.
- Legitimate interests: to respond to enquiries and operate our business.
- Consent: where you have explicitly agreed (e.g., optional marketing communications).
4. Data sharing
We do not sell your data. We may share it with:
- Companies House and HMRC, as required to register and maintain your company.
- Regulated banking and payment providers, only as needed to deliver services.
- Cloud software providers (e.g., Xero, QuickBooks) where you have asked us to manage your bookkeeping.
- IT service providers who host or support our systems, under written data processing agreements.
5. Data retention
We retain personal data only as long as necessary. For accounting and tax records, UK law requires retention for six years after the end of the relevant tax year. Enquiries not converted to clients are typically deleted after 24 months.
6. Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request erasure ("right to be forgotten"), subject to legal retention obligations.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, email info@fintaxloop.com. We respond within one month.
7. Cookies
Our website uses minimal cookies — currently only those strictly necessary for the site to function. If we introduce analytics or marketing cookies in the future, we will update this policy and add a consent banner.
8. Security
We use encryption in transit (HTTPS), strong authentication, and access controls to protect your data. Payment card details are handled directly by our PCI-compliant payment provider (Stripe) and never stored on our servers.
9. International transfers
Where data is transferred outside the UK (e.g., to cloud providers), we ensure appropriate safeguards under UK GDPR, including the UK International Data Transfer Agreement or adequacy regulations.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent change.
11. Contact
FintaxLoop Limited
53 Wellington Road, Dudley, West Midlands, DY1 1RE, England
Email: info@fintaxloop.com
WhatsApp: +44 7862 605616